The loyalty program allows you to get the cashback of up to 20% in the form of bonus points for every order. For example, if you place an order for 175 AED, you will receive 10 points for every 100 AED of purchases, i.e. 17,5 points. Points can be used to pay for up to half of the total new order cost. 1 bonus point equals 10 AED.

In order to activate the loyalty program, just make an order at Cloudset – and up to 20% of its value will return to you in the form of rewards.

The program has three levels: Silver, Gold, and Platinum. Members with the Silver level get 10% cashback on their purchases, Gold level - 15%, and Platinum level - 20%. Cashback comes in the form of bonus points.

You move to the next level of the loyalty program by accumulating bonus points. In order to reach the Gold level, the total amount of your accumulated points must be 5,000, for the Platinum level - 10,000. Accumulated bonuses are collected from all past purchases since the start of participation. When bonus points are deducted, you do not need to reconfirm your status - the level you have reached will be reserved.

Bonuses are credited three days after the order is placed. You can use the bonuses immediately after they are credited.

All collected bonuses stay with you forever - you can continue to accumulate them at any time.

Bonuses are deducted at checkout. In order to do this, select the Spend points option in the Bag.

No, bonuses can be used to pay no more than 30% of the purchase or service price. Bonuses cannot be used to pay for delivery.

No, bonuses and promo codes cannot be used together.

Bonuses are not credited for promotional items, discounted items and delivery service.

No, there are no bonuses for refunds.

No, bonuses cannot be exchanged for money.

Yes! We give 1,000 bonus points annually to Gold tier owners and 3,000 points to Platinum tier owners.

Зайди в личный кабинет и перейди на страницу «Программа лояльности». Там же можно посмотреть историю начислений.