Cleaning guarantee
1. Wet, dry, steam cleaning and spot removal
2. Steam treatment
3. Quality control
4. Packaging
An item is ready for delivery
1. Wet, dry cleaning and spot removal
Different cleaning methods are used depending on the garment and the type of pollution. We trust our assortment to the proven provider - Washmen. Biodegradable detergents free of artificial flavours and zeolites are used in the cleaning process.
2. Steam treatment
After thorough cleaning, most items are steam treated at 120° C to 150° C for additional disinfection.
3. Quality Control
The Cloudset team conducts an additional quality control. We check how thoroughly the clothes has been cleaned and inspect it for damage. If a seam has come apart or a button has come off, the item is sent for repair.
4. Packing
Before delivery, we re-inspect the clothing and steam it to remove any remaining creases. Then we pack the clothes and pass it for delivery.
All clothing is delivered in signature textile packaging made of sustainable cotton
It's always clean
It's reusable
And protected from moisture
Return your orders in our signature packaging if possible :)
We encourage our customers to return orders and hangers in our signature durability-tested “cloud” packaging, so we can cut down on excess packaging production